LiveScan

Contact

Talk to a person in Michigan

Trials, scanner questions, Arkansas certification, billing, a station that will not pair: one phone number and one inbox reach the people who build the product. Monday to Friday, 9 am to 5 pm Eastern.

Phone

(989) 312-3369

Monday to Friday, 9 am to 5 pm Eastern. Outside those hours leave a message with your business name and we call back the next business morning.

Email

support@10scan.com

Answered within one business day. For a trial, a quote or an Arkansas question, say so in the subject and include your state.

Mail

TenScan LLC
PO Box 40
Hale, MI 48739

Made in Michigan, Made in the USA. We do not take walk-ins; call or email first.

Already an operator?

Sign in to the operator app for your records, stations and submission status. Account owners manage operators, locations and billing from the admin page.

Operator sign in

Before you call about a station

  • Have the location name and the station name from the top bar of the operator app.
  • Note the scanner model and whether the scanner status dot shows connected.
  • For a rejected submission, have the applicant's transaction number; the agency message is already in your inbox.